This hotel is the best value in the Frisco region. Clean rooms, fantastic nightly price. We came to the area for a conference at the Frisco mall. 10 minute drive saved us hundreds (each night) compared to price near the mall.

Great experience clean hotel

I had an excellent experience during my stay at this hotel. The rooms and common areas were spotless, and the entire place felt fresh, tidy, and well cared for. Everything was organized and clean, which made me feel relaxed and at ease.

What truly made my stay special was the amazing hospitality of the manager, Vicki Shemo.From the moment I arrived, she was incredibly welcoming, warm, and professional. She made me feel like a valued guest and was always available to assist with anything I needed. Whether it was a quick question or a special request, she handled everything with a friendly smile and genuine care.

It’s rare to come across someone who is so dedicated to making guests feel comfortable. Vicki’s kind attitude and helpful nature truly stood out and made a huge difference in my overall experience. I could tell she takes her role seriously and puts her heart into making sure every guest feels at home.

Thanks to the cleanliness of the hotel and Vicki’s outstanding service, I would absolutely stay here again. I highly recommend this place to anyone looking for a pleasant, welcoming, and worry-free stay.

The customer service was great and the hot breakfast was better than I expected. The rooms were clean and the location was excellent. There were plenty of stores and restaurants even a movie theater within 5-10 min of the hotel. I would stay again.

Recently updated! Clean & nice! While enjoying a great hot breakfast, the manger approached us asking us about our visit. She was very personable & professional sharing with us tips of places to go in the surrounding area. Will definitely be staying there again on return trips.

Guest Experience with Manager Vicki

Our elderly father stayed at the Comfort Inn & Suites, as he moved from Houston to Frisco.

This was not a typical hotel stay for us; it was a time filled with uncertainty, as he moved from independent living into a new phase of life.

From the moment we arrived, Vicki, the manager, treated our father like an extension of her own family.

She went above and beyond in every sense, offering genuine Southern comfort, kindness, and care. Her compassion, patience, and understanding brought a sense of calm and dignity to a situation that could have otherwise felt overwhelming.

We are a very involved family, and this transition was not easy. However, Vicki’s warmth — along with the attentiveness of her staff — helped make this period feel supported and manageable.

These qualities are increasingly rare in customer service, and we are deeply grateful for the way she showed up for us.

Thank you for providing such exceptional accommodations, and for the outstanding leadership and heart demonstrated throughout our stay.

Hands down, we would recommend this hotel to friends and family.